Current Service Status
Banner and Oscar OK There are no major issues at this time.
BigIP and GTM OK There are no major issues at this time.
Buzzport OK There are no major issues at this time.
Campus Network OK

There are no major issues at this time.

DHCP OK There are no major issues at this time.
DNS OK There are no major issues at this time.
EMS OK There are no major issues at this time.
Enterprise Backup OK There are no major issues at this time.
Enterprise Storage OK

There are no major issues at this time.

Firewall OK There are no major issues at this time.
GitHub Enterprise OK There are no major issues at this time.
GTED/Identity Services OK There are no major issues at this time.
GTevents OK There are no major issues at this time.
GT Reports OK There are no major issues at this time.
LANDesk OK There are no major issues at this time.
LAWN OK

There are no major issues at this time.

Login OK There are no major issues at this time.
Mailing Lists OK There are no major issues at this time.
My GaTech OK There are no major issues at this time.
Office 365 - Lync Online OK There are no major issues at this time.
Office 365 - OneDrive for Business OK There are no major issues at this time.
Office 365 - Outlook OK

Final Status: After engineers completed the corrective actions on the remaining mailbox capacity, engineers have confirmed that the service is restored.

User Experience: Affected users were unable to connect to the Exchange Online service when using multiple protocols including Outlook, Outlook Web App (OWA), Exchange ActiveSync (EAS), and Exchange Web Services (EWS). Additionally, affected users were unable to receive email messages.

Customer Impact: A higher than average number of customers reported this issue. Analysis indicates that customers likely had some users experiencing this issue. This event affected approximately five percent of users. For customers on a small portion of mailbox capacity, the majority of users were impacted by this event.

Incident Start Time: Wednesday, July 1, 2015, at 7:05 PM UTC

Incident End Time: Thursday, July 2, 2015, at 12:00 AM UTC

Preliminary Root Cause: A high-level portion of the network infrastructure became degraded, which caused an interruption to Exchange Online connectivity.

Next Steps: The following is a list of known action item(s) associated with this incident. As part of the Office 365 problem management process, additional engineering actions may be identified to improve the overall service.
- Action: Review network routing to avoid communication interruptions related to network infrastructure issues.

Office 365 - SharePoint Online OK There are no major issues at this time.
OMSCS OK There are no major issues at this time.
Other Services OK There are no major issues at this time.
PACE OK

All clusters and headnodes are currently operational.

Passport OK

Password changes are operational again.

Qualys OK There are no major issues at this time.
Resnet OK There are no major issues at this time.
SCCM/McAfee ePO OK There are no major issues at this time.
Service Desk OK

ServiceDesk is OK

Share-IT OK There are no major issues at this time.
Software Distribution OK There are no major issues at this time.
Techworks OK There are no major issues at this time.
Telecommunications OK There are no major issues at this time.
Virtual Server Hosting OK

There are no major issues at this time.

VPN OK There are no major issues at this time.
Webhosting OK

There are no major issues at this time.




Upcoming Scheduled Maintenance
VPN
Last Updated:
Jun 18, 2015
2:10 PM
AnyConnect Secure Mobility Client Update – campus
From: Jul 7, 2015, 6:00 AM
To: Jul 7, 2015, 6:05 AM

AnyConnect Secure Mobility Client Update to version 3.1.08009 – OS X, Linux, and Windows clients deployed for campus VPN services:

anyc.vpn.gatech.edu

This is a critical software update that addresses a number of important security issues as well as the usual assortment of bugs. There will be no service outage. Client will automatically download and install on user’s machine when user connects.

PACE
Last Updated:
May 27, 2015
6:08 PM
Scheduled Maintenance
From: Jul 21, 2015, 6:00 AM
To: Jul 22, 2015, 11:59 PM

All PACE managed clusters and headnodes will be down July 21 & 22, 2015 for quarterly maintenace. More details will be available at the pace blog (http://blog.pace.gatech.edu) closer to the maintenance.

PACE
Last Updated:
Jun 1, 2015
4:33 PM
Pace Maintenance October 20 & 21, 2015
From: Oct 20, 2015, 6:00 AM
To: Oct 21, 2015, 11:59 PM

All PACE managed clusters and headnodes will be down October 20 & 21, 2015 for quarterly maintenace. More details will be available at the pace blog (http://blog.pace.gatech.edu) closer to the maintenance.

Scheduled Maintenance Archive




Service News
Banner and Oscar
Last Updated:
Jul 1, 2015
5:09 PM
Tuesday June 30, 2015 Financials Fiscal Year End Close is complete.

Services are Available.

Banner and Oscar, Buzzport-Scheduled Service Interruption – Fiscal Year End Close … read more »

Other Services
Last Updated:
Jun 30, 2015
8:59 PM
OHR Power Outage Tuesday 06/30/2015 08:40 – 15:28

Georgia Power has restored power to the OHR building around 15:28 on Tuesday June 30, … read more »

Campus Network
Last Updated:
Jun 30, 2015
8:44 PM
Campus Network Issue Monday 06/29/2015

The Campus Network appears to have recovered after having issues from 1245p – 1254p Monday, … read more »

News Archive